Turn your customers into loyal regulars

A customer loyalty program rewards returning customers with points, stamps, or tier upgrades every time they buy or visit. Customers build up a balance they can redeem for free items, discounts, or vouchers — which encourages them to come back instead of going to a competitor.

With points, customers earn a number of points for each SAR they spend, then redeem accumulated points for rewards. With stamp cards, customers get one stamp per visit or purchase, and unlock a reward after collecting a set number — like a free coffee after 10 stamps. Zadzan supports both models, and you can combine them.

No. Customers open your loyalty page directly from their phone browser using a link or QR code — no app download, no email, and no password required. They register with just their phone number.

Customers can register in two ways: staff add them at the counter from the employee portal, or customers self-register by scanning your QR code or opening your loyalty link. Registration only requires a phone number.

Loyalty tiers let you segment your best customers. You set the point thresholds for Silver, Gold, and Platinum levels, and each tier can carry a different points multiplier. Higher-tier customers earn rewards faster, which motivates spending and long-term loyalty.

Customers view their available rewards on their loyalty page, select the one they want, and request a redemption. A staff member confirms the redemption instantly through the employee portal — no paper coupons or manual tracking needed.

The program works for restaurants, cafes, clinics, car wash services, car service centres, retail shops, salons, gyms, pharmacies, bakeries, supermarkets, and hotels. Each business type is matched with a loyalty model that fits its transaction pattern — points, stamps, or tiers.

Yes. The customer page, staff portal, and admin dashboard all run in Arabic and English simultaneously. Arabic layout includes full right-to-left support so everything is readable and natural for Arabic-speaking customers.

The employee portal is a simplified interface for floor staff. Employees log customer transactions, add points or stamps, and confirm reward redemptions — without needing access to the admin dashboard or seeing business data they should not see.

Yes. The system only requires a phone number to identify a customer — no email address or password. All data is handled securely and customers are not required to create an account with sensitive personal information.

The admin dashboard shows total customers, transaction history, points issued, rewards redeemed, and customer return rates. You can see which rewards are most popular and identify your most loyal customers at a glance.

Yes. You define your own rewards — free menu items, percentage discounts, fixed SAR discounts, or any voucher type — and set the point cost for each. You can update, add, or remove rewards at any time.

Yes. The program was designed specifically for the Saudi market, with Arabic-first layout, phone number registration (no email dependency), and bilingual staff and customer interfaces. It is actively used by restaurants and cafes across Saudi Arabia.

Create an account, enter your business details, and your loyalty page link is ready instantly. You can start adding customers and issuing points or stamps the same day — no long setup, no hardware, and no technical work required.

The loyalty program is available as a standalone subscription or bundled with the Zadzan restaurant management system on the Pro plan. Visit the pricing section on this page or contact us to get the current rates.